Privacy Policy

Last updated: June 2024

Seymour Chauffeurs ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, making a booking, or subscribing to our communications. This includes your name, email address, phone number, and any journey-related details you share with us. We may also collect non-personal information such as browser type, IP address, and pages visited through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to process and manage bookings, respond to enquiries, communicate service updates, improve our website and offerings, and comply with legal obligations. We will never sell your personal data to third parties.

3. Data Sharing

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, provided they agree to keep your information confidential. We may also disclose information if required by law or to protect our legal rights.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When no longer needed, your data is securely deleted or anonymised.

5. Your Rights

Under applicable data protection laws, you have the right to access, correct, or delete your personal data, restrict or object to its processing, and request data portability. To exercise any of these rights, please contact us at customersupport@seymourchauffeurs.co.uk.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the site.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at customersupport@seymourchauffeurs.co.uk or by post at Seymour Chauffeurs, London, United Kingdom.